A well developed transport system is an index of a developed nation. However, communication plays very important roles in the transport industry and the following indicate its importance in the industry:
1. It improves passenger service.
2. It enhances team work.
3. It can be used to create a good relationship between the staff and the passengers.
4. It helps the staff to have thorough understanding of the transport company.
5. It enhances the staff sense of belonging.
6. It reduces disorderliness while encourages orderliness in the transport industry.
7. It’s a means of updating both the staff of transport service providers and their numerous customers (passengers).
8. It creates a sense of unity.
9. It helps to create peace and commitment to a cause.
10. It serves as a tool for effective management in the transport industry