Public Transport Defined Public transport is the kind of transport that is meant for the public which is concerned with the movement of people and goods or any object from one area of collection to another area call destination. The Public Transport Providers This kind of transport can be provided by both public and private agencies. For instance, it is public when it is provided by the government and it is private when it is provided by private individual. However, whether is provided by the government or private individual since it is meant to provide service to the public, they are referred to as public transport. Public transport can be provided by all the mode of transport such as road, rail, air and water transportation. However, this article focuses more on road transportation. Macro and Micro Transportation Public transport could be macro and micro transportation. It is macro transportation when it carries people and goods in a large scale and it is micro transportation when it carries people and goods on a small scale e.g. taxicab, motorcycle, tricycle and so on.   Qualities of Public Transport However, public transport is expected to provide quality service to its users anytime or any day. Quality service in transport means the extent to which public transport service providers meet the desired expectations of its customers (passengers). Such expectations include:
  • Safety
  • Reliability
  • Cheap and Affordable.
  • Fast
  • Convenience and comfort.
  • User’s information.
Benefits of Public Transport to the Society Having talked about customers’ expectation from public transport provider, it is equally important to talk about its benefits to the society where it operates. In other words, it must help to protect and improve the society where it functions. However, public transport provides the following benefits not only to its customers but to the society at large .Such benefits, among others include;
  1. It reduces the rate of accident in the society.
Although, mass transit do have accident but it is much lower when you compare it to the rate of accident by private cars or vehicles. According to, National Safety Council (USA), estimated that public transport is over 170 times safer than private cars.
  1. It is economical and efficient.
Public transport is able to accomplish a purpose of carrying fairly large number of people and goods at once than what private vehicles can carry. More also, it is an economical transportation. It is more economical than any other form of travel. For example, a research carried out by Brooking Institution and American Enterprise Institute revealed that public transport in U.S. uses approximately half of the fuel required by cars, SUV’s and light trucks.  
  • It supports the green environment.
Private vehicles produce much more of carbon monoxide that depletes the ozone layer. The use of public transport reduces the carbon monoxide thereby, contributes to the green environment. In other words, mass transit makes our environment more sustainable by polluting less when compared to private motorized transport.  
  1. It creates jobs and also create economic boost to the area of job locations. It makes jobs, services and other amenities accessible.
  1. It is also a notable means of reducing traffic congestion.
  1. It supports social justice by providing affordable and cheap transport service to the rich and the poor.
  Conclusion It is not a gain saying that public transport has huge benefits but the only way to achieve these benefits is when it is highly patronized in the society. However, on the other hand, a transport company must be aware that a good transport system is made up of good transport services, good employment for transport staff and good management, so as to provide transport that is safe, reliable, fast, convenience, cheap and affordable for all its prospective customers.